Established in May 2004, we are a rapidly growing family business based in High Wycombe, Buckinghamshire

We are passionate about the products we sell. We pride ourselves on having a far greater in depth knowledge about our products than many retailers. We have great relationships with numerous suppliers and we only sell products which meet our stringent quality checks. Everything you see offered for sale is continually reviewed and updated to keep it up to the minute with current trends, prices and fashions

Privacy Policy

We never share or sell your details with anyone - your name, address and email address will remain totally confidential. Once your order is complete we will never contact you unless you ask us to.

Order Online and Pay by Credit and Debit Card

100% SECURE - WE NEVER SEE YOUR CREDIT OR DEBIT CARD NUMBER!

For your credit card payments we use four world class companies to ensure your credit card safety and peace of mind;

• RSB WorldPay
• Paypal
• Google Checkout

All of these payment methods clear directly through the banks and your credit card number will be encrypted before it gets sent over the internet.

And as an extra security feature all credit and debit card payments use 3D Secure, an extra layer of protection for online payments.

We NEVER see your credit card number, all of our systems will process your card independent of us. So you can rest assured that your financial details will never be seen, stored, or allowed to fall in to the wrong hands when you purchase from our website.

Don't Like Paying Online? Now you can PayOffline!

A great new service allows you to make your puchase through our website, but you can pay at your local Post Office or anywhere you see the Payzone sign using your debit card or cash.

How it works - you place your order through our website, filling in your name, address and order details. At the make payment stage you click Payoffline and confirm your order. On the following screen you will be given a barcode, this is unique to you and your order. Just take this to your local Post Office or Payzone shop and make your payment.

They will let us know you have paid, and we will dispatch your order the next working day. Easy, safe and very secure.

If you need any help then please email us

How Quick Can You Dispatch?

Usually if you pay by noon on any weekday and of course stock permitting your purchase will usually get processed and sent out within a day or so, and our delivery costs are very competitive!

Unlike some of our competitors, we do not increase our postage charges the more you spend, so the more you get delivered the better value our charges are, and they are already excellent value.

We are sorry but we cannot allow collections from our premises and we only send orders to UK addresses.

Our Commitment to Care...

We pride ourselves on our excellent customer relations. We are ready to serve you with the respect and professionalism you expect. Spend one pound or one hundred pounds, and you will get top quality service and top quality goods.

If you need to get in touch with us please email us from the 'Contact Us' page, the link is on the left of your screen. Our customer care team will do all they can to assist you

Refund Policy and the Distance Selling Regulations...

We abide by all UK laws and the Distance Selling Regulations. If you are in any way not satisfied with a purchase you can return it, undamaged and with all the original packaging within 14 days of receipt, for a refund of the purchase price or a replacement item. 

Please contact us first so we can advise you of the process.

There are a few rules and exceptions to this, for the first 7 days you can return the item to us and we will provide you with a full refund of you entire invoice. From day 8 to 14 after purchase we will only refund you for the item, less the P&P charges you paid. Any postage & packing costs incurred by you in returning your order to us in will not be refunded though, these are your responsibility. Any free gifts received with the item you are returning will also need to be returned and any discounts on future purchases will become invalid.

Also personalised items and business to business transactions are excempt from the Distance Selling Regulations and these can only be returned if the items are faulty or at our discretion.

Once we have received your item(s) we will process your full refund within 30 days - money will only be refunded to the original card / account.

If you send back your item to us with underpaid postage it will be returned to you by Royal Mail.